The first thing you notice about royal planet casino is that it doesn’t have a license. Not a single one. That’s not a detail you can overlook. For a casino that calls itself “royal,” it operates with all the transparency of a back-alley card game. Players have been filing complaints for years, and the pattern is ugly: delayed payouts, contradictory terms, and a general sense that the house is playing by its own rules. If you’re thinking about signing up, you need to know what you’re walking into.
No License, No Trust
This casino launched in 2016 and has never bothered to show a valid license. The FAQ says US players are restricted, but the Terms only mention the Virgin Islands. Meanwhile, the site happily accepts Americans. That kind of contradiction isn’t a mistake – it’s a red flag. Without a regulator watching, you have zero recourse if things go wrong. And judging by the player feedback, things go wrong a lot.
What Players Are Saying
The reviews paint a grim picture. Withdrawals drag on for months. Support gives different answers every time you chat. Document requests seem to get lost on purpose, and some players have been waiting over 60 days for a payout. The most common complaints boil down to this:
- Withdrawals are routinely delayed weeks or months, with no real updates.
- Customer service contradicts itself, often claiming documents were never received.
- Bonus terms are structured to make cashouts nearly impossible without a deposit.
One player managed to turn a no-deposit chip into $4,000 – only to collect $70 because of a max cashout cap. Another player sent documents multiple times, only to be told each time they hadn’t been received. The pattern isn’t bad luck; it’s design.
Bonuses: The Fine Print Trap
Royal Planet offers two types of bonuses: free chips and free play bonuses. The free play bonus is the real trap. It requires a two-stage process that forces you to deposit before you can withdraw any winnings. Here’s how it typically works:
- You claim the free play bonus and meet the wagering requirements.
- The system converts your winnings to a “bonus balance” that isn’t cashable.
- You must make a real-money deposit to unlock those winnings for withdrawal.
- Even then, the deposit itself may come with its own wagering and limits.
That’s not a bonus – it’s a bait-and-switch. The wagering requirements on free offers are also sky-high, often making them mathematically impossible to clear.
Games and VIP Program
The game library is powered mostly by Rival and BetSoft, with about 1,200 slots, a handful of progressive jackpots, and standard table games. The VIP program has four levels: Silver, Gold, Platinum, and Diamond. The higher tiers offer faster withdrawals, cash-back, and exclusive promotions. But given the casino’s track record, those perks ring hollow. The VIP benefits look like this:
| VIP Level | Key Benefits |
|---|---|
| Silver | Basic loyalty points, occasional reload offers |
| Gold | Exclusive promotions, cash-back on losses |
| Platinum | Higher deposit limits, faster withdrawal processing |
| Diamond | Personalized gifts, dedicated support, priority payouts |
Even Diamond players report waiting weeks for withdrawals. The VIP program is a nice idea, but it can’t fix a broken foundation.
The Bottom Line
If you value your time and money, steer clear. The lack of a license alone is a dealbreaker. The mountain of player complaints confirms what the absence of regulation suggests: this casino is not in the business of paying out. Royal Planet has a few decent games and some flashy bonuses, but the risk of never seeing your winnings is far too high. Stick with casinos that have proper oversight and a proven history of honoring withdrawals. Your bankroll will thank you.
